
Most companies stall in pilots, treating AI agents as side projects. An effective AI Agent Strategy integrates agents into workflows, aligns them with KPIs, and governs their use. This article outlines five principles leaders need to move beyond experiments and deliver business results that scale with confidence.

Your competitor cut operational costs by 35% while you’re still debating whether ChatGPT counts as an “AI strategy.” Here’s what happened: While you implemented basic AI agents to handle customer service tickets, they deployed agentic AI quietly, rewriting their entire business playbook. Their system doesn’t just answer questions, it identifies which customers are about to…

The article ‘AI Agents Are Here: Unlock Growth, Speed & Scale in 2025’ by Richard Naimy explores how autonomous AI agents are poised to revolutionize business operations. It defines AI agents as self-sufficient software programs capable of understanding, planning, and executing complex tasks without continuous human oversight, distinguishing them from traditional software through their inherent…