Category: COO Ops & Systems


  • Sales Ops Case Study: From Chaos to Repeatable Growth

    At MyEListing, I turned sales chaos into a repeatable revenue engine. I cut lead response from 48 hours to 4, improved pipeline hygiene from 60% to 95%, and nearly doubled conversion rates. By designing systems, enforcing accountability, and testing AI tools with discipline, I proved the ability to build scalable sales operations that investors trust.

  • The Modern COO: From Operations to Strategic Growth Architect

    The role of the COO is evolving fast. This article explores how modern COOs are stepping beyond back-office operations to become strategic growth architects. From systems design to cross-functional execution, learn what separates today’s operators from yesterday’s administrators.

  • Boost Startup Growth with a 3-Layer Ops System

    Scaling a startup isn’t about hustle. It’s about systems. This article breaks down the 3-layer operations framework that helps founders build repeatable workflows, unlock team efficiency, and create growth that compounds. If you’re serious about sustainable traction, it’s time to operationalize like an operator.